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Hannaford supermarket chain released a statement today saying it's
customer data may have been breached. No word yet whether the Kingston
location is impacted. Here's the announcement from Hannaford:
A Message From Hannaford CEO Ron Hodge
Dear Customer:
Hannaford has contained a data intrusion into its computer network
that resulted in the theft of customer credit and debit card numbers.
No personal information, such as names or addresses, was accessed.
Hannaford doesn’t collect, know or keep any personally identifiable
customer information from transactions.
We sincerely regret this intrusion into our systems, which we
believe, are among the strongest in the industry. The stolen data was
limited to credit and debit card numbers and expiration dates, and was
illegally accessed from our computer systems during transmission of
card authorization.
The intrusion affected Hannaford stores, Sweetbay stores in Florida
and certain independently-owned retail locations in the Northeast that
carry Hannaford products.
For more than 125 years, Hannaford has been dedicated to earning
customer trust, and we want to provide you with these recommended
steps:
- Carefully review your financial institution and credit card
statements, and immediately contact your credit card company or issuing
bank with any questions or concerns about individual charges.
- For more information or with questions, please call our Customer Information Center at 866-591-4580.
Hannaford is cooperating with credit and debit card issuers to
ensure those customers who may be affected by the theft are protected.
We also alerted law enforcement authorities, and are working closely
with them to help identify those responsible.
We realize this incident may raise concerns and questions for our
customers, and we sincerely regret any inconvenience this attack on our
system may cause you. As always, we appreciate you choosing to shop at
Hannaford. We remain committed to providing you with the finest foods
and a clean, friendly and secure shopping experience.
Sincerely,
Ronald C. Hodge
President and CEO
Hannaford
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